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上级对员工的关心:机遇与成果。

Supervisors' concern for staff: opportunities and outcomes.

作者信息

Smith H L, Hood J N, Piland N F

机构信息

Anderson Schools of Management, University of New Mexico, Albuquerque.

出版信息

Health Care Superv. 1994 Mar;12(3):58-74.

Abstract

Numerous ideas are constantly surfacing on how to manage organizations better. As health care supervisors familiarize themselves with these concepts and consider implementing new strategies, it is important not to forget the basics. This is especially true when considering staff motivation. The value of demonstrating personal concern, or consideration, for staff is examined from the perspective of transformational leadership. It has been suggested that transformational leaders are visionary and demonstrate concern for individual staff members. The association of leader support for personal concern with enhanced job attitudes is analyzed and then illustrated in several health care supervisor situations. A case study of these relationships is presented for a home health agency. The results point to the value of supervisors actively demonstrating concern for staff.

摘要

关于如何更好地管理组织的众多想法不断涌现。随着医疗保健主管们熟悉这些概念并考虑实施新策略,重要的是不要忘记基本原则。在考虑员工激励时尤其如此。从变革型领导的角度审视了对员工表现出个人关怀或体贴的价值。有人提出,变革型领导者有远见,并对个别员工表现出关怀。分析了领导者对个人关怀的支持与增强工作态度之间的关联,然后在几个医疗保健主管的情境中进行了说明。针对一家家庭健康机构给出了这些关系的案例研究。结果表明主管积极表现出对员工的关怀具有重要价值。

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