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Whether it takes the form of greeting customers with a smile, redressing a diner's grievance or conducting special kitchen tours, providing customer service has become the number-one priority in foodservices coast to coast. Operators share tips & training methods that are helping staffs provide the hospitable services today's customers are demanding.
无论是以微笑迎接顾客、解决用餐者的投诉，还是进行特别的厨房参观，提供客户服务已成为全美餐饮服务业的首要任务。经营者们分享着各种小贴士和培训方法，以帮助员工提供当今顾客所要求的热情款待服务。
