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地区公共卫生部门的区域组织审计

Regional organisational audit of district departments of public health.

作者信息

Alpin V C, Bhan A, Bennett J, Bergmann M

机构信息

South East Institute of Public Health, Tunbridge Wells, Kent.

出版信息

Qual Health Care. 1994 Jun;3(2):92-6. doi: 10.1136/qshc.3.2.92.

Abstract

Organisational audit of public health in the United Kingdom is rare. To provide a framework for a structured organisational audit in district public health departments in one region organisational factors contributing to efficient, high quality work were identified and compared between districts, enabling each department to identify its organisational strengths and weaknesses. A draft list of organisational factors, based on the King's Fund organisational audit programme, were rated by 52 public health physicians and trainees in 12 district public health departments in South East Thames region for their importance on a scale of 0 (not relevant) to 5 (vital). Factors with average ratings of > 4, judged to be "vital" and proxies for standards, were then used to compare each district's actual performance, as reported by its director of public health in a self reported questionnaire. In all, 37 responses were received to the rating questionnaire (response rate 71%) and 12 responses to the directors' questionnaire. Of the 54 factors identified as vital factors, 20(37%) were achieved in all 12 districts and 16(30%) in all but one district; 18 were not being achieved by two (33%) districts or more. Overall, vital factors were not being achieved in 9% of cases. The authors concluded that most departments are achieving most vital organisational factors most of the time, but improvement is still possible. The results have been used as a basis for planning the organisation of public health departments in several of the newly formed commissioning agencies. This was the first regional audit of public health of its kind performed in the region and it provided valuable experience for planning future regional audit activity.

摘要

在英国,对公共卫生进行组织审计的情况很少见。为了给一个地区的区公共卫生部门开展结构化组织审计提供框架,我们确定了有助于高效、高质量工作的组织因素,并在各区之间进行比较,使每个部门都能认清自身的组织优势和劣势。基于国王基金组织审计项目制定的一份组织因素清单草案,由泰晤士河东南部地区12个区公共卫生部门的52名公共卫生医师和实习生根据其重要性,按0(不相关)至5(至关重要)的等级进行评分。平均评分大于4(被判定为“至关重要”且为标准的代表因素)的因素,随后被用于比较每个区的实际表现,这些表现由各区公共卫生主任在一份自我报告问卷中提供。总共收到了37份对评分问卷的回复(回复率71%)和12份对主任问卷的回复。在被确定为关键因素的54个因素中,12个区全部实现了20个(37%),除一个区外的所有区实现了16个(30%);有18个因素在两个(33%)或更多的区未实现。总体而言,9%的情况下关键因素未得到实现。作者得出结论,大多数部门在大多数时候都实现了大多数关键组织因素,但仍有改进空间。这些结果已被用作几个新成立的委托机构规划公共卫生部门组织架构的依据。这是该地区首次进行此类区域公共卫生审计,为规划未来的区域审计活动提供了宝贵经验。

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