Huebner E, Nelson P B
Health Management Associates, Inc., Hinsdale, IL.
Caring. 1994 Oct;13(10):94-6, 98, 100.
Everyone knows that changes of all types are occurring in health care. Whatever those changes are, and whatever necessitates them, does not diminish the resistance that individuals may have to them. What can managers or administrators do to diminish the resistance and manage the changes they are making?
每个人都知道医疗保健领域正在发生各种各样的变化。无论这些变化是什么，也无论促使这些变化的原因是什么，都不会减少个人对这些变化可能产生的抵触情绪。管理者或行政人员能做些什么来减少抵触情绪并管理他们正在进行的变革呢？
