Rees D W, Cooper C L
North Manchester General Hospital, UK.
Health Serv Manage Res. 1994 Nov;7(4):250-64. doi: 10.1177/095148489400700405.
The study examined the effects of occupational stressors, perceived locus of control, Type A behaviour pattern and use of coping strategies on well-being and job satisfaction of 1,176 health service employees. Several stressors were identified as having a negative impact on health and job satisfaction although these differed between the various occupational groups included in the study. The interactionist model of stress used in the study, and the diagnostic tool used (the Occupational Stress Indicator) proved to be useful in suggesting means of intervening to reduce ill health and increase job satisfaction among health service employees.
该研究调查了职业压力源、感知控制点、A型行为模式以及应对策略的运用对1176名医疗卫生服务员工的幸福感和工作满意度的影响。研究确定了几种对健康和工作满意度有负面影响的压力源,不过这些压力源在该研究所涵盖的不同职业群体中有所不同。研究中使用的压力交互作用模型以及所采用的诊断工具(职业压力指标),在提出干预措施以减少医疗卫生服务员工的健康问题并提高其工作满意度方面,证明是有用的。