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合作是实现成果管理的关键策略。

Partnering as a key strategy of managing to outcomes.

作者信息

Schuweiler R C, O'Brien D R

机构信息

Group Health Cooperative of Puget Sound, Seattle, WA.

出版信息

Hosp Mater Manage Q. 1995 Feb;16(3):47-53.

Abstract

More than ever, administrators need "great" materiel managers to produce board room-worthy results. What are those? Administrators are less interested in the details of what we do and more interested in what have we done for them--today. This means performance output with less time and support for the why and how we get the job done. Are we delivering on the desired outcomes? In many instances we have become victims of the details of the profession, forgetting that the details, while important to sustain a process, are not in themselves the process or the solution needed for our troubled industry.

摘要

如今,管理人员比以往任何时候都更需要“优秀”的物资经理来产出值得在董事会上展示的成果。这些成果是什么呢?管理人员对我们工作的细节不太感兴趣,而更关注我们今天为他们做了什么。这意味着要在更短的时间内产出业绩,并且在我们完成工作的原因和方式上给予更少的支持。我们是否实现了预期的成果?在很多情况下,我们已成为这个行业细节的牺牲品,忘记了虽然细节对于维持一个流程很重要,但它们本身并不是流程,也不是我们陷入困境的行业所需要的解决方案。

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