McLure M L, Moynihan J J
McLure Moynihan & Associates, Sherman Oaks, CA.
Healthc Financ Manage. 1995 Jan;49(1):90-3.
In many ways, nontechnical issues of an electronic data interchange (EDI) initiative--such as organizational issues--can be more daunting and expensive than the technical issues of EDI implementation. Estimates are that the "human" costs associated with education, training, and implementation management constitute 90 percent of EDI implementation costs. In order to successfully implement EDI, a strategy is needed for managing the nontechnical, organizational issues involved in the process.
在很多方面,电子数据交换(EDI)计划中的非技术问题——比如组织问题——可能比EDI实施的技术问题更艰巨、成本更高。据估计,与教育、培训及实施管理相关的“人力”成本占EDI实施成本的90%。为了成功实施EDI,需要制定一项策略来管理该过程中涉及的非技术、组织问题。