Uhlenhake R
Van Dijk, Pace, Westlake & Partners, Cleveland, OH, USA.
J Ambul Care Manage. 1995 Oct;18(4):32-42. doi: 10.1097/00004479-199510000-00007.
Patient-focused care seeks to improve both patient and staff satisfaction while reducing the costs associated with health care services. Concepts borrowed from inpatient care settings are now being applied to outpatient facilities. Incorporating many of the Planetree principles in design ensures that patients' physical as well as emotional and psychological needs will be addressed. In addition, these same principles, while patient focused, serve the staff needs as well as by providing varied tasks, increasing levels of responsibility, and improving efficiencies in operations by improved design.
以患者为中心的护理旨在提高患者和医护人员的满意度,同时降低与医疗服务相关的成本。从住院护理环境借鉴的理念现在正应用于门诊设施。在设计中融入许多普蓝提芮原则可确保患者的身体以及情感和心理需求都能得到满足。此外,这些同样以患者为中心的原则也满足了医护人员的需求,比如提供多样化的任务、增加责任级别以及通过改进设计提高运营效率。