Schyve P
Joint Commission on the Accreditation of Healthcare Organizations, USA.
Int J Health Plann Manage. 1995 Jul-Sep;10(3):231-41. doi: 10.1002/hpm.4740100309.
The Joint Commission on Accreditation of Healthcare Organizations has attempted to move away from simple measures of organizational process to measures of organizational performance. As no measures of organizational performance existed, the Joint Commission was forced to embark upon a lengthy search for methodologies and technologies to measure organizational performance. In addition, an approach to the use of performance measures, which would be acceptable to the health service community, and which was compatible with the process of accreditation, had to be found.
医疗保健组织认证联合委员会已试图从简单的组织流程衡量指标转向组织绩效衡量指标。由于不存在组织绩效衡量指标,联合委员会被迫着手长时间寻找衡量组织绩效的方法和技术。此外,还必须找到一种卫生服务界能够接受且与认证过程相兼容的绩效衡量指标使用方法。