Dymond S, Nix T W, Rotarius T M, Savage G T
Texas Tech University Health Sciences Center, Lubbock, USA.
Med Group Manage J. 1995 Nov-Dec;42(6):26-38.
This is the fourth in a series of articles describing and interpreting the results from the Facing the Uncertain Future (FUF) study. This article focuses on one vital aspect of strategic stakeholder management: assessment of key stakeholders. Specifically, the article uses Round Two data and presents an assessment of four key medical group practice stakeholders: integrated delivery systems/networks (IDS/Ns), managed care organizations (MCOs), physicians and hospitals. These key stakeholders were identified by medical group practice executives as some of the most important stakeholders in the year 2000. These four stakeholders are assessed on the criteria of organizational control, coalition formation, control of resources, and relative power. The FUF study was conducted jointly between the Center for Research in Ambulatory Health Care Administration (the research and development arm of MGMA), and The Institute for Management and Leadership Research (IMLR), College of Business Administration at Texas Tech University, Lubbock, Texas. MGMA's American College of Medical Practice Executives, faculty of Texas Tech University's Ph.D. and M.B.A. Programs in Health Organization Management (HOM), and faculty from the University of Alabama at Birmingham collaborated on the project. Abbott Laboratories, Abbott Park, Ill., provided funding for the FUF project. The administration of Round One was completed in the Fall of 1994. The administration of Round Two was completed in the summer of 1995. Selected Round One and Round Two results have previously been presented in educational programs and publications.
这是“面对不确定的未来”（FUF）研究系列文章中的第四篇，用于描述和解读研究结果。本文聚焦于战略利益相关者管理的一个关键方面：关键利益相关者评估。具体而言，本文运用第二轮数据，对医疗集团实践的四个关键利益相关者进行评估：综合医疗服务体系/网络（IDS/Ns）、管理式医疗组织（MCOs）、医生和医院。这些关键利益相关者被医疗集团实践管理人员认定为2000年最重要的一些利益相关者。从组织控制、联盟形成、资源控制和相对权力等标准对这四个利益相关者进行评估。FUF研究由门诊医疗保健管理研究中心（MGMA的研发部门）与德克萨斯理工大学卢伯克分校工商管理学院的管理与领导力研究所（IMLR）联合开展。MGMA的美国医疗集团管理执行官学院、德克萨斯理工大学健康组织管理（HOM）博士和工商管理硕士项目的教员以及阿拉巴马大学伯明翰分校的教员共同参与了该项目。伊利诺伊州阿伯特帕克的雅培实验室为FUF项目提供了资金。第一轮管理工作于1994年秋季完成。第二轮管理工作于1995年夏季完成。之前已在教育项目和出版物中展示了部分第一轮和第二轮的结果。
