Graham D E, Cawsey T F
St. Mary's General Hospital, Kitchener, Ontario, Canada.
Healthc Manage Forum. 1995 Winter;8(4):39-44. doi: 10.1016/S0840-4704(10)60931-3.
What is the role of the board in quality initiatives in an organization? How can the board improve its own processes through quality initiatives? What are the quality attributes that a board should monitor? The board at St. Mary's Hospital in Kitchener addressed these questions, resulting in a rethinking of the board's role and its relationship to the operation of the hospital. This article discusses how the board has been restructured, and how it has shifted over the past few years to a CQI focus.
董事会在组织的质量改进举措中扮演着什么角色？董事会如何通过质量改进举措来完善自身流程？董事会应该监督哪些质量属性？基奇纳市圣玛丽医院的董事会对这些问题进行了探讨，结果对董事会的角色及其与医院运营的关系进行了重新思考。本文将讨论该董事会是如何进行重组的，以及在过去几年中它是如何转向以持续质量改进为重点的。
