长期护理中居民及家属的满意度：II. 经验教训。
Satisfaction of residents and families in long-term care: II. Lessons learned.
作者信息
van Maris B, Soberman L, Murray M, Norton P G
机构信息
Sunnybrook Health Science Centre, North York, Ontario, Canada.
出版信息
Qual Manag Health Care. 1996 Spring;4(3):47-53. doi: 10.1097/00019514-199604030-00007.
Abstract
This is the second of four articles describing the construction and use of an instrument to evaluate resident and family satisfaction with care provided in long-term care settings. It addresses operational issues that arose in the application of the instrument.
摘要
这是四篇系列文章中的第二篇，该系列文章介绍了一种用于评估长期护理机构中居民及家属对所提供护理满意度的工具的构建与使用情况。本文探讨了该工具在应用过程中出现的操作问题。
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