Massello D J
Business Performance Institute, Highland Park, IL, USA.
Adm Radiol J. 1997 Jan;16(1):12-6.
Three years ago, re-engineering became the "next big thing" with the publication/Re-engineering the Corporation: A Manifesto for Business Revolution by Dr. Michael Hammer and James Champy, who proposed that marketing, sales and service people could be formed into streamlined "process" teams which, with less supervision, would combine tasks and make the most of computer technology. The concept, designed to cut costs, is now a catch-all for layoffs and unreasonable performance expectations.
三年前，随着迈克尔·哈默博士和詹姆斯·钱皮所著的《企业再造：企业革命宣言》的出版，企业再造成为了“下一件大事”。他们提出，市场营销、销售和服务人员可以组建为精简的“流程”团队，这些团队在较少监督的情况下，将整合任务并充分利用计算机技术。这个旨在削减成本的概念，如今已成为裁员和不合理绩效期望的统称。
