Hutchins H A
Applied Industrial Cybernetics, Merritt Island, FL, USA.
Hosp Mater Manage Q. 1997 Aug;19(1):6-11.
This article is one form of communication, but it is a one-way method. When we discuss communication problems, we usually refer to a breakdown in the process of sharing information with each other--two way communication. We ask questions such as, How do we establish communication? What do we need to do to maintain the process of communication? Why do the lines of communication break down? There are of course, many factors that either contribute to or block out communication. This article deals with one insidious factor that is absolutely necessary to establish and maintain communication and happens to also be one of the reasons for breakdowns in the process of communication. That factor is your own paradigm. In fact, your paradigm may be the number one problem that blocks communication.