Jayanti R K
Cleveland State University, OH, USA.
Mark Health Serv. 1997 Spring;17(1):36-44.
Problem recognition styles--desired state types (DSTs) and actual state types (ASTs)--have an effect on preventive health care decision making. Segmenting the market along these lines can help marketers position products and services to educate and attract people who will not see a doctor unless there is something wrong with them. Both groups expect the same benefits from preventive health care actions, but ASTs fail to act on those expectations. Therefore, marketing strategy touting the benefits of preventive health care might be futile. Educational promotional campaigns aimed at both DSTs and ASTs also are wasteful because DSTs already possess much health knowledge, lead wellness-oriented lifestyles, and practice preventive health behaviors.
问题识别方式——期望状态类型(DSTs)和实际状态类型(ASTs)——会对预防性医疗保健决策产生影响。按照这些维度对市场进行细分,有助于营销人员定位产品和服务,以教育和吸引那些除非身体出现问题否则不会去看医生的人群。这两类人群都期望从预防性医疗保健行动中获得相同的益处,但实际状态类型人群未能将这些期望付诸行动。因此,宣扬预防性医疗保健益处的营销策略可能是徒劳的。针对期望状态类型人群和实际状态类型人群开展的教育性促销活动也是浪费资源的,因为期望状态类型人群已经具备很多健康知识,过着注重健康的生活方式,并且践行预防性健康行为。