Project administration departments improve information systems initiatives.

As integrated delivery systems evolve and grow, the information services organizations (ISOs) that serve them are increasingly called upon to undertake complex, high-cost, high-risk information systems projects. Because it is critical that such projects be managed efficiently and effectively, it is desirable to form a project administration department within the ISO to design and oversee a formal, consistent, and rigorous approach to project management. This department can assume responsibility for developing and implementing the processes, tools, functions, methodologies, and standards that ensure each project is performed consistently, on time, and within the established budget. The specific responsibilities of a project administration department will vary and evolve according to the needs of the healthcare system.