Clegg T A
Wesley Woods Inc., Atlanta, GA, USA.
J Healthc Resour Manag. 1998 Jan-Feb;16(1):10-5.
Replacing an antiquated computer system with state of the art equipment and software is a lengthy, at times frustrating, and never an easy decision. At Wesley Woods Center on Aging, Atlanta, an integrated provider of healthcare for the elderly affiliated with Emory University, the process consumed more than two and a half years. This article takes the reader through the entire process, from the initial decision to replace an existing system, through the final purchase and installation. It looks candidly at the problems that were encountered, including turnover among key personnel, difficulties with involving all of the user groups, changes in the technology and coordination with the University. The lessons Wesley Woods learned in its experience can be of benefit to any healthcare facility contemplating an information system change.
用最先进的设备和软件取代陈旧的计算机系统是一个漫长的过程，有时令人沮丧，而且绝非易事。在亚特兰大的卫斯理伍兹老年中心，这是一家与埃默里大学相关联的为老年人提供综合医疗服务的机构，这个过程耗时超过两年半。本文带领读者经历整个过程，从最初决定更换现有系统，到最终的购买和安装。它坦诚地审视了所遇到的问题，包括关键人员的更替、让所有用户群体参与的困难、技术的变化以及与大学的协调。卫斯理伍兹从其经历中学到的经验教训可能对任何考虑进行信息系统变革的医疗机构有益。
