Kornacki M J, Silversin J
Amicus, Practice Building through Human Relations, Inc., Cambridge, MA, USA.
Healthc Financ Manage. 1998 Jun;52(6):34-6.
Many integrated delivery systems (IDSs) perform poorly because of cultural differences of their constituents. To reconcile such differences and start to develop one unifying culture, IDSs need to promote a set of cultural values and expectations that support the entire enterprise. Creating a unified, functional culture is a complex process that ranges from identifying the organization's strategic aims and assessing current cultures in light of those aims, to being courageous and consistent in demonstrating the organization's values.
许多整合式医疗服务体系（IDSs）由于其组成部分的文化差异而表现不佳。为了调和这些差异并开始发展一种统一的文化，IDSs需要推广一套支持整个企业的文化价值观和期望。创建一种统一、有效的文化是一个复杂的过程，它包括从确定组织的战略目标并根据这些目标评估当前文化，到勇敢且始终如一地展现组织的价值观。
