Kennelly C, Dale J
College of Health, Warwick University, UK.
Health Serv J. 1998 Jul 30;108(5615):24-5.
A survey of potential users of NHS Direct showed the idea was popular, particularly with parents of children under five, people with long-term illness and carers. Respondents envisaged the main function of the service as providing advice on minor ailments. Most respondents were willing to pay for a local call to ring the service.
一项针对国民保健署直接服务潜在用户的调查显示，这一想法很受欢迎，尤其是在五岁以下儿童的父母、患有长期疾病的人和护理人员当中。受访者认为该服务的主要功能是提供有关小病的建议。大多数受访者愿意支付本地电话费来拨打该服务电话。
