From airports to care centers. Transferring information technology to support patient care reengineering.

PROBLEM

To improve communication among caregivers about the status of patients under their care.

SOLUTION

Replacing manual white boards with electronic bed boards/inpatient databases, similar to airport display technology.

RESULTS

Improved data quality from having patient data displayed in a standardized manner across care centers.

KEYS TO SUCCESS

"We used a process redesign team, which focused on specific issues related to the processes used in providing patient care."