Weiss D S
Crossref Hum Resour Manage. 1979 May-Jun;9(3):8-9.
When staff attitudes toward patients in a busy radiology department were becoming somewhat depersonalized, the director of education and training and the department's supervisors put together an educational program to reorient staff members to total patient care. The case study approach taken allowed staff to pinpoint problems and then recommend ways to improve the quality of the department.
在一个繁忙的放射科，工作人员对患者的态度逐渐变得有些冷漠，这时教育培训主任和科室主管共同制定了一个教育计划，以使工作人员重新重视对患者的全面护理。采用案例研究的方法让工作人员找出问题，然后提出提高科室质量的方法。
