Stevens J M, Beyer J M, Trice H M
Acad Manage J. 1978 Sep;21(3):380-96.
Using a role and exchange theory framework, this study examines the commitment to their organization and to the federal service of 634 managers in 71 federal government organizations. Results indicate that certain role factors such as tenure and work overload and personal factors such as attitude toward change and job involvement are strong influences on commitment. Implications of the findings and the need for further theoretical and methodological refinements are discussed.
本研究运用角色与交换理论框架，考察了71个联邦政府组织中634名管理人员对其组织及联邦服务工作的忠诚度。结果表明，诸如任期、工作负荷过重等特定角色因素，以及对变革的态度、工作投入程度等个人因素，对忠诚度有重大影响。文中讨论了研究结果的意义以及进一步完善理论和方法的必要性。
