Martin T H
J Am Soc Inf Sci. 1983 May;34(3):210-4. doi: 10.1002/asi.4630340307.
Office automation is the progeny of technological imperatives coupled with bureaucratic realities. Advances in computer, photographic, and telecommunication technologies have made it possible to collect, edit, store, distribute, and copy documentary information at ever decreasing cost. The need for training, acceptance, cooperation, and effective use of the technology has filtered out many proposed systems. This article describes the opportunities and limitations inherent in the technologies, focusing on media conversions and equipment compatibility. It also describes the differing needs of convenience users and dedicated users, document preparers, and archivists. The systems that are emerging for use within organizations are compared to systems for use in communication between organizations.
办公自动化是技术需求与官僚体制现实相结合的产物。计算机、摄影和电信技术的进步使得以不断降低的成本收集、编辑、存储、分发和复制文献信息成为可能。对技术培训、接受度、合作以及有效使用的需求淘汰了许多提议的系统。本文描述了这些技术所固有的机遇和局限性，重点关注媒体转换和设备兼容性。它还描述了便利型用户和专业型用户、文档编制人员以及档案管理人员的不同需求。将正在组织内部出现的系统与用于组织间通信的系统进行了比较。
