Institutional security indicator report: a management tool to bridge the communications gap.

This article discusses a system developed by the Security Department of Hillcrest Hospital, to measure and report the level of security-related problems in the institution. This "Institutional Security Indicator Report" is one of the components of a Management Information System which is designed to measure workload and its effect on the utilization of personnel, level of quality, and other information which provides managers with sound qualitative, quantitative and financial data.