Lyon R A, Angelillis K M
Hosp Pharm. 1986 Jul;21(7):660-2, 665.
A community hospital pharmacy did a study to determine staffing requirements. The ability to predict staffing requirements using a standard indicator of workload was sought. The department measured the volume of routine activities over a 4-week period. The service hours performed equaled the volume applied to standard target times. Correlation and multiple regression techniques were used to determine the ability of various workload indicators to predict staffing requirements. The study failed to identify a reliable indicator of workload that would prove useful in predicting staffing requirements. The results facilitated redistribution of workload as a method to improve the use of employees.
一家社区医院药房进行了一项研究以确定人员配备需求。研究旨在探寻使用工作量标准指标来预测人员配备需求的能力。该部门在为期4周的时间内测量了常规活动量。执行的服务时长等于应用于标准目标时间的活动量。运用相关分析和多元回归技术来确定各种工作量指标预测人员配备需求的能力。该研究未能找到一个可靠的工作量指标，证明其在预测人员配备需求方面有用。这些结果有助于将工作量重新分配，作为一种提高员工利用率的方法。
