One hospital's success with home-based work stations.

This article describes background history and experiences in setting up a successful home-based transcription program at a tertiary care outpatient center. It traces how the authors first became involved in home transcription to facilitate more office personnel to work overtime and decrease transcription backlog. The article also describes the initial set-up and how a permanent home program eventually was established. Steps to be taken in setting up a similar program, "pitfalls" to watch for, suggested personnel criteria and environmental requirements are outlined.