Understanding the medical records department improves efficiency.

To asses the efficiency and effectiveness of the medical records department, financial managers need to first learn and understand its internal operations. While some of the tasks, such as coding, filing, and transcribing appear basic, they are all critical factors in avoiding congested workflows and backlogs that could easily result in inaccurate and late payments to the hospital. By asking the right questions and recognizing areas needing improvement, financial managers can help enhance productivity and thereby improve the financial health of the healthcare organization.