Micheletti J A, Schlala T J
Healthc Financ Manage. 1987 Dec;41(12):38, 40, 42 passim.
To asses the efficiency and effectiveness of the medical records department, financial managers need to first learn and understand its internal operations. While some of the tasks, such as coding, filing, and transcribing appear basic, they are all critical factors in avoiding congested workflows and backlogs that could easily result in inaccurate and late payments to the hospital. By asking the right questions and recognizing areas needing improvement, financial managers can help enhance productivity and thereby improve the financial health of the healthcare organization.
为评估病历部门的效率和效力，财务经理首先需要了解并熟悉其内部运作。虽然诸如编码、归档和转录等一些任务看似基础，但它们都是避免工作流程拥堵和积压的关键因素，而这些拥堵和积压很容易导致医院付款不准确和延迟。通过提出恰当的问题并识别需要改进的领域，财务经理可以帮助提高生产力，从而改善医疗保健机构的财务状况。
