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飞行护士的职业压力与工作满意度:对美国国家飞行护士协会成员的一项调查

Occupational stress and job satisfaction among flight nurses. A survey of National Flight Nurses Association members.

作者信息

Whitley T W, Benson N H, Allison E J, Revicki D A

出版信息

Hosp Aviat. 1989 Jul;8(7):6-8, 10-1. doi: 10.1016/s0740-8315(89)80068-3.

Abstract

A mail survey of members of the National Flight Nurses Association was conducted to assess occupational stress and job satisfaction. In addition to scales measuring stress and job satisfaction, the questionnaire requested demographic information and included a depression scale. The anticipated direct relationship between stress and depression was observed (r = .56, p .0001), as were the expected inverse relationships between stress and job satisfaction (r = .54, p less than .0001), and between depression and job satisfaction (r = -.45, p .0001). Responses to statements on the stress scale indicated that work interference with family life and failure to receive recognition were important sources of stress, while avoidance behaviors such as tardiness and daydreaming were used infrequently to cope with stress. Inadequate recognition, particularly by administrators and supervisors, and lack of involvement in decision-making processes surfaced as sources of dissatisfaction, as did inadequate feedback about job performance. The tasks performed by flight nurses and being members of cohesive work groups were important sources of job satisfaction. The results indicate that although flight nurses basically are satisfied with their jobs and enjoy working in air medical transport, they want to know that they are performing well. They also want to be involved in decision-making processes and to be recognized for the stressful jobs they perform.

摘要

对国家飞行护士协会的成员进行了一项邮件调查,以评估职业压力和工作满意度。除了测量压力和工作满意度的量表外,问卷还要求提供人口统计学信息,并包含一个抑郁量表。观察到压力与抑郁之间预期的直接关系(r = 0.56,p < 0.0001),以及压力与工作满意度之间预期的负相关关系(r = 0.54,p < 0.0001),抑郁与工作满意度之间的负相关关系(r = -0.45,p < 0.0001)。对压力量表陈述的回答表明,工作对家庭生活的干扰以及未获得认可,是压力的重要来源,而诸如迟到和白日梦等回避行为很少被用来应对压力。认可不足,尤其是来自管理人员和主管的认可不足,以及缺乏参与决策过程,与工作表现反馈不足一样,成为不满的来源。飞行护士执行的任务以及作为紧密工作团队的成员,是工作满意度的重要来源。结果表明,尽管飞行护士基本上对自己的工作感到满意,并喜欢从事空中医疗运输工作,但他们希望知道自己表现良好。他们还希望参与决策过程,并因所从事的压力大的工作而得到认可。

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