Rosen R A
Rhode Island Group Health Association, Providence 02904.
HMO Pract. 1989 Sep-Oct;3(5):173-7.
Medical care standards are essential building blocks to quality care systems. Involvement of all staff levels in development and implementation will facilitate adherence and make appropriate allowances for deviations. Investing time and energy in these quality tools can yield greater efficiency and patient satisfaction.
医疗护理标准是优质护理体系的重要基石。各级员工参与标准的制定和实施将有助于标准的遵守,并为偏差做出适当的考量。在这些质量工具上投入时间和精力可以提高效率并提升患者满意度。