Ross K M
Superior Consultant Company, Inc., Southfield, MI, USA.
Ambul Outreach. 1998 Summer:23-5.
Practice management systems are becoming more and more complex, as they are asked to integrate all aspects of patient and resource management. Although patient scheduling is a standard expectation in any ambulatory environment, facilities and equipment resource scheduling are additional functionalities of scheduling systems. Because these functions were not typically managed in manual patient scheduling, often the result was resource mismanagement, along with a potential negative impact on utilization, patient flow and provider productivity. As ambulatory organizations have become more seasoned users of practice management software, the value of resource scheduling has become apparent. Appointment scheduling within a fully integrated practice management system is recognized as an enhancement of scheduling itself and provides additional tools to manage other information needs. Scheduling, as one component of patient information management, provides additional tools in these areas.
实践管理系统正变得越来越复杂，因为它们需要整合患者管理和资源管理的各个方面。尽管患者预约在任何门诊环境中都是一项标准要求，但设施和设备资源调度是调度系统的额外功能。由于这些功能在手动患者预约中通常没有得到管理，结果往往是资源管理不善，同时对利用率、患者流程和医疗服务提供者的生产力产生潜在的负面影响。随着门诊机构越来越熟练地使用实践管理软件，资源调度的价值变得显而易见。在完全集成的实践管理系统中进行预约调度被认为是对调度本身的一种增强，并提供了管理其他信息需求的额外工具。调度作为患者信息管理的一个组成部分，在这些领域提供了额外的工具。
