McNichols T, Hassinger R, Bapst G W
Moore Products Company, Spring House, PA, USA.
Hosp Mater Manage Q. 1999 May;20(4):1-7.
It is our objective to provide you with a step-by-step approach to conducting a kaizen blitz within two days and describe how to achieve dramatic performance improvement with employee buy-in through this process. Kaizen blitz has been used dozens of times by the authors, and in some instances the same area has been blitzed as many as four times, with significant improvements each and every time. Employees have even taken it on themselves to conduct informal blitzes as a continuing improvement effort after a formal blitz has been conducted in their area. Blitzes can succeed in a variety of environments. The morning after the employees of one company attended this presentation, they self initiated a mini-blitz and discovered opportunities for improvement that they enthusiastically presented to management.
我们的目标是为您提供一种在两天内开展改善速赢活动的分步方法,并描述如何通过这个过程获得员工的支持,从而实现显著的绩效提升。作者已经使用改善速赢活动数十次,在某些情况下,同一区域甚至进行了多达四次的速赢活动,每次都取得了显著的改进。在某个区域进行正式的速赢活动后,员工们甚至自行开展非正式的速赢活动,作为持续改进的努力。速赢活动在各种环境中都能取得成功。一家公司的员工在参加了这个演讲后的第二天早上,自行发起了一次小型速赢活动,并发现了改进机会,他们热情地将这些机会呈现给管理层。