Ezaki T, Honda S, Hashimoto H, Jahng D
Kyoto Industrial Health Association, Japan.
Sangyo Eiseigaku Zasshi. 1999 Sep;41(5):159-65. doi: 10.1539/sangyoeisei.kj00002980870.
This study aimed at identifying factors influencing satisfaction among employees who undergo health check-ups. Seven hundred and twenty two workers at a single working-site (669 male and 53 female) were recruited for a cross-sectional survey with a self-administered questionnaire that we newly developed through a pilot interview study. Multiple logistic regression analysis showed that overall satisfaction was significantly associated with the employee's age (p = 0.06), job type (p = 0.10), and waiting time during the examination (p < 0.01), the burden involved in filling out a check list before the examination (p = 0.06), and the courtesy of the health examination staff (p = 0.07). Our results may imply a role of satisfaction for quality assurance during work-site health check-ups.
本研究旨在确定影响接受健康检查的员工满意度的因素。在一个工作地点招募了722名工人(669名男性和53名女性)进行横断面调查,采用我们通过试点访谈研究新开发的自填式问卷。多元逻辑回归分析表明,总体满意度与员工年龄(p = 0.06)、工作类型(p = 0.10)、检查期间的等待时间(p < 0.01)、检查前填写检查表的负担(p = 0.06)以及健康检查工作人员的礼貌程度(p = 0.07)显著相关。我们的结果可能意味着满意度在工作场所健康检查的质量保证中发挥作用。