Huffman J, Miller M, Simmons C, Simpson B
Executive Master's in Public Health Program, University of North Carolina at Chapel Hill, USA.
Qual Manag Health Care. 1999 Summer;7(4):51-9. doi: 10.1097/00019514-199907040-00008.
Health care professionals agree that by measuring quality, improvements can be made in care delivery. There are measurable differences between not-for-profit and for-profit hospitals, both in public perception and care outcomes. The ability by consumers, insurers and providers to easily access quality data will drive the health care industry to take a quality focus in their daily business. Quality providers with measurable results will gain a larger share of health care dollars and consumer trust. Physicians will choose to partner with the quality leaders and will refine their practices as part of the quality evolution.
医疗保健专业人员一致认为,通过衡量质量,可以改进医疗服务的提供。非营利性医院和营利性医院在公众认知和医疗结果方面存在可衡量的差异。消费者、保险公司和医疗服务提供者能够轻松获取质量数据,这将促使医疗保健行业在日常业务中注重质量。取得可衡量成果的优质医疗服务提供者将获得更大份额的医疗保健资金和消费者信任。医生将选择与质量领先者合作,并将改进他们的医疗实践,作为质量发展的一部分。