Gibson K
Hastings Cent Rep. 1999 Sep-Oct;29(5):6-13.
Neutrality is held to be the touchstone of good mediation. True neutrality is elusive, however, and probably not even desirable, at least when applied to patient-provider disputes over medical care. In this context, mediators should not posture as "neutrals"; they should strive instead to protect their clients' autonomy.
中立被认为是良好调解的试金石。然而，真正的中立难以实现，而且可能甚至并不可取，至少在应用于医患之间关于医疗护理的纠纷时是这样。在这种情况下，调解人不应摆出“中立者”的姿态；相反，他们应努力保护其客户的自主权。
