Corrigan P W, Lickey S E, Campion J, Rashid F
Center for Psychiatric Rehabilitation, University of Chicago, Tinley Park, IL 60477, USA.
Psychiatr Serv. 2000 Jun;51(6):781-5. doi: 10.1176/appi.ps.51.6.781.
The purpose of this study was to determine the association between leadership styles of leaders of mental health treatment teams and consumers' ratings of satisfaction with the program and their quality of life.
A multifactor model has distinguished three factors relevant to leadership of mental health teams: transformational leadership, in which a leader's primary goal is to lead the team to evolving better programs; transactional leadership, in which the leader strives to maintain effective programs through feedback and reinforcement; and laissez-faire leadership, an ineffective, hands-off leadership style. Research has shown transformational leadership to be positively associated with measures of the team's functioning, but the effects of leadership style on consumers is not well known. A total of 143 leaders and 473 subordinates from 31 clinical teams rated the leadership style of the team leader. In addition, 184 consumers served by these teams rated their satisfaction with the treatment program and their quality of life.
Consumers' satisfaction and quality of life were inversely associated with laissez-faire approaches to leadership and positively associated with both transformational and transactional leadership. Moreover, leaders' and subordinates' ratings of team leadership accounted for independent variance in satisfaction ratings-up to 40 percent of the total variance.
Leadership seems to be an important variable for understanding a team's impact on its consumers.
本研究旨在确定心理健康治疗团队领导者的领导风格与消费者对该项目的满意度评级及其生活质量之间的关联。
一个多因素模型区分了与心理健康团队领导相关的三个因素：变革型领导，即领导者的主要目标是带领团队改进项目；交易型领导，即领导者通过反馈和强化来努力维持有效的项目；以及放任型领导，一种无效的、不干涉的领导风格。研究表明，变革型领导与团队运作的指标呈正相关，但领导风格对消费者的影响尚不明确。来自31个临床团队的143名领导者和473名下属对团队领导者的领导风格进行了评级。此外，这些团队服务的184名消费者对他们对治疗项目的满意度及其生活质量进行了评级。
消费者的满意度和生活质量与放任型领导方式呈负相关，与变革型领导和交易型领导均呈正相关。此外，领导者和下属对团队领导的评级在满意度评级中占独立方差——高达总方差的40%。
领导似乎是理解团队对其消费者影响的一个重要变量。
