The process of implementation.

After the selection of an information system (either a HIS or a NIS) the process of implementation is of vital importance to get the system up and running. This paper describes how an implementation process can be prepared and in which way skillful implementation can contribute intensively to the pleasure of right use of the system. The author has carried the final responsibility of very different implementation processes for about 10 years in a quite a number of hospitals. Based on this experience success factors and pitfalls are given. The paper addresses in the first place hospital- and nursing managers and is written to stimulate professional implementation. A process that can cause real pleasure and fine results when it is carried out on the right way.