Williamson C
Consumer for Ethics in Research, London, UK.
Qual Health Care. 2000 Sep;9(3):190-4. doi: 10.1136/qhc.9.3.190.
Standards of treatment and care should be acceptable to healthcare consumers as well as to healthcare professionals. A simple categorisation of standards according to their acceptability to consumers is outlined. Professional/consumer groups which review and set standards are discussed, with emphasis on the principles of partnership. Working together towards consensus can be difficult but is now an important way forward.