Lee V C
John Muir/Mount Diablo Health System, Walnut Creek, California, USA.
Healthc Financ Manage. 2000 Aug;54(8):37-9.
Following its formation as a regional IDS, John Muir/Mt. Diablo Health System in Walnut Creek, California, adopted an innovative approach to reorganizing its patient financial services (PFS) functions. Instead of consolidating all PFS functions into a single centralized business office, the IDS divided PFS leadership responsibilities into two areas: daily operations and technical functions. The director of daily operations oversees PFS clerical staff who are responsible for admitting functions, billing, follow-up, and related activities. The director of technical functions is responsible for implementing, uploading, and maintaining the various information systems; contract tracking and compliance; and regulatory compliance.
作为一个区域性综合医疗服务系统成立后，位于加利福尼亚州核桃溪市的约翰·缪尔/迪亚布洛山医疗系统采用了一种创新方法来重组其患者财务服务（PFS）职能。该综合医疗服务系统没有将所有PFS职能整合到一个单一的中央业务办公室，而是将PFS领导职责划分为两个领域：日常运营和技术职能。日常运营主任监督负责入院手续办理、计费、跟进及相关活动的PFS文职人员。技术职能主任负责实施、上传和维护各种信息系统；合同跟踪与合规；以及法规遵从。
