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军队医疗机构护理人员的工作满意度

Job satisfaction among nursing staff in a military health care facility.

作者信息

Allgood C, O'Rourke K, VanDerslice J, Hardy M A

机构信息

University of Texas-Houston School of Public Health at El Paso 79902, USA.

出版信息

Mil Med. 2000 Oct;165(10):757-61.

Abstract

Job satisfaction in the workplace affects absenteeism, turnover, and performance. We conducted a cross-sectional study of 201 nursing personnel to assess satisfaction among nursing staff at a military hospital in the southwestern United States. Participants completed a self-administered survey in which they rated professional status, autonomy, pay, organizational policies, task requirements, and interaction by importance and satisfaction. Autonomy, professional status, and pay were the most important factors and organizational policies was the least important factor. Military staff were slightly more satisfied with staff interactions than civilian staff. Nursing personnel working in specialty care units were significantly more satisfied with interactions and professional status, but they valued organizational policies less than those working in general units. Professionals were significantly more satisfied with pay and autonomy, whereas nonprofessionals were more satisfied with task requirements and professional status.

摘要

工作场所的工作满意度会影响旷工率、人员流动率和工作表现。我们对201名护理人员进行了一项横断面研究,以评估美国西南部一家军事医院护理人员的满意度。参与者完成了一份自我管理的调查问卷,在问卷中他们对职业地位、自主权、薪酬、组织政策、任务要求以及互动的重要性和满意度进行评分。自主权、职业地位和薪酬是最重要的因素,而组织政策是最不重要的因素。军事人员对员工互动的满意度略高于文职人员。在专科护理单位工作的护理人员对互动和职业地位的满意度明显更高,但他们对组织政策的重视程度低于在普通单位工作的人员。专业人员对薪酬和自主权的满意度明显更高,而非专业人员对任务要求和职业地位的满意度更高。

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