Physician/patient rapport concerns administrators.

An ED staffing survey of 588 hospital administrators revealed widespread concerns about the quality of care in the ED and identified trends in staffing and operations. 40% of respondents reported concerns regarding physicians' rapport with patients. One in 10 administrators surveyed said they would not choose to go to their hospital's ED for treatment if they were seriously injured, and 20% indicated concerns about professional competence in the ED. Respondents indicated that more than 80% of ED physicians are involved in medical leadership of the hospital.