Sato Y, Hamada S, Akagawa Y, Tsuga K
Department of Removable Prosthodontics, Hiroshima University School of Dentistry, Hiroshima, Japan.
J Oral Rehabil. 2000 Nov;27(11):952-7. doi: 10.1046/j.1365-2842.2000.00579.x.
Reproducible and quantitative evaluation of patient satisfaction with their complete dentures is of great importance for preoperative diagnosis, treatment planning and assessment of complete denture treatment outcome. This study attempted (1) to clarify the degree of contribution of various factors to overall satisfaction, and (2) to develop a method for quantitative assessment of overall satisfaction with complete dentures. Twelve satisfaction factors and a three-grade scale were used to assess 302 complete denture patients. The contribution of each grade of the 12 factors to the overall satisfaction level was determined by multiple regression analysis. Seven factors were highly correlated to the overall satisfaction. Based on the level of contribution by these seven significant factors, a scoring method for satisfaction was established. Category scores for these factors were calculated and the sum of the category scores was converted to an integer between 0 and 100. The resulting quantification score was closely correlated with overall satisfaction. A protocol for scoring overall satisfaction was developed based on the scientifically analysed contribution of each satisfaction factor.
对患者全口义齿满意度进行可重复且定量的评估，对于术前诊断、治疗计划制定以及全口义齿治疗效果评估具有重要意义。本研究试图：（1）阐明各种因素对总体满意度的贡献程度；（2）开发一种定量评估全口义齿总体满意度的方法。采用12个满意度因素和三级量表对302例全口义齿患者进行评估。通过多元回归分析确定12个因素各等级对总体满意度水平的贡献。七个因素与总体满意度高度相关。基于这七个显著因素的贡献水平，建立了满意度评分方法。计算这些因素的类别得分，并将类别得分总和转换为0至100之间的整数。所得量化得分与总体满意度密切相关。基于对每个满意度因素的科学分析贡献，制定了总体满意度评分方案。
