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识别与分析不良社会心理工作情境:一种采用视频-计算机交互的参与式方法。

Identification and analysis of unsatisfactory psychosocial work situations: a participatory approach employing video-computer interaction.

作者信息

Hanse J J, Forsman M

机构信息

National Institute for Working Life, Göteborg, Sweden.

出版信息

Appl Ergon. 2001 Feb;32(1):23-9. doi: 10.1016/s0003-6870(00)00057-0.

DOI:10.1016/s0003-6870(00)00057-0
PMID:11209828
Abstract

A method for psychosocial evaluation of potentially stressful or unsatisfactory situations in manual work was developed. It focuses on subjective responses regarding specific situations and is based on interactive worker assessment when viewing video recordings of oneself. The worker is first video-recorded during work. The video is then displayed on the computer terminal, and the filmed worker clicks on virtual controls on the screen whenever an unsatisfactory psychosocial situation appears; a window of questions regarding psychological demands, mental strain and job control is then opened. A library with pictorial information and comments on the selected situations is formed in the computer. The evaluation system, called PSIDAR, was applied in two case studies, one of manual materials handling in an automotive workshop and one of a group of workers producing and testing instrument panels. The findings indicate that PSIDAR can provide data that are useful in a participatory ergonomic process of change.

摘要

开发了一种用于对体力工作中潜在压力或不满意度情况进行社会心理评估的方法。它侧重于针对特定情况的主观反应,并基于工人观看自己的录像时的交互式评估。首先在工作期间对工人进行录像。然后将录像显示在计算机终端上,每当出现不满意的社会心理情况时,被拍摄的工人就点击屏幕上的虚拟控件;随后会打开一个关于心理需求、精神压力和工作控制的问题窗口。在计算机中形成一个包含所选情况的图片信息和评论的库。这个名为PSIDAR的评估系统应用于两个案例研究,一个是汽车车间的手工物料搬运,另一个是一组生产和测试仪表板的工人。研究结果表明,PSIDAR可以提供在参与式人机工程学变革过程中有用的数据。

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