Whitehead D A
Chevron Corporation, San Ramon, California, 94583-0724, USA.
Am J Health Promot. 2001 May-Jun;15(5):367-9.
In summary, our program's focus on helping-management meet their business needs has been the most important component of our survival. We have used a conceptual philosophy that involves health change on multiple levels: individual, environmental, and cultural. We have demonstrated results, but most have not been financial. Our preference would be to provide services that our management values and at the same time demonstrate that our services deliver a tangible financial return. Our difficulty in doing so has been the lack of an integrated database and a small budget. We have supported large-scale studies as a participant, both in the HERO database' and in studies conducted by the MEDSTAT group (in progress). We will continue to participate in such activities to further the science of health promotion. Despite the success of our programs at Chevron, we continue to have to defend ourselves against those who question the value of health promotion. This is particularly true during cost reduction initiatives that focus on cutting everything that is not required for the business. Health promotion is not a necessity in corporate America's viewpoint. As with most prevention programs, health promotion must prove itself to be taken seriously. Getting management's continued support is a combination of adding value to their business, doing so cost effectively, measuring outcomes and communicating them, and finally, impacting management in a way that they experience the positive impact of wellness on a very personal level.
总之,我们项目专注于帮助管理层满足其业务需求,这一直是我们得以存续的最重要因素。我们采用了一种涉及个人、环境和文化等多个层面健康变革的概念理念。我们已展示出成果,但大多并非财务方面的成果。我们更倾向于提供管理层重视的服务,同时证明我们的服务能带来切实的财务回报。我们在这方面面临的困难在于缺乏综合数据库且预算有限。我们作为参与者支持了大规模研究,既参与了HERO数据库的研究,也参与了MEDSTAT集团开展的研究(正在进行中)。我们将继续参与此类活动,以推动健康促进科学的发展。尽管我们在雪佛龙的项目取得了成功,但我们仍不得不为自己辩护,以应对那些质疑健康促进价值的人。在以削减一切非业务必需开支为重点的成本削减举措期间,情况尤其如此。在美国企业界的观点中,健康促进并非必需。与大多数预防项目一样,健康促进必须证明自身价值才能得到重视。获得管理层的持续支持需要做到以下几点:为他们的业务增加价值、高效地做到这一点、衡量成果并进行沟通,最后,以一种让管理层能在非常个人的层面体验到健康积极影响的方式来影响他们。