Busbin J W, Self D R
University of Southern Mississippi.
J Hosp Mark. 1991;6(1):131-48.
Employee wellness programs are demonstrating promise in helping abate America's health care cost crisis. It also would appear natural for hospitals to play a leadership role in the important development of this new product category in health care marketing. By offering Health Care Programs to employees, hospitals could develop and improve several offerings. This study investigates the nature of the problem and extent of employee wellness leadership provided by hospitals as compared to 900 other companies and organizations representative of American industry. Hospitals may provide the appearance of leadership through volume of services offered but may falter in the reasoning behind such services and financial commitments for further development.
员工健康计划在帮助缓解美国医疗成本危机方面展现出了前景。医院在医疗保健营销这一新产品类别的重要发展中发挥领导作用似乎也是自然而然的。通过向员工提供医疗保健计划,医院可以开发和改进多种服务。本研究调查了该问题的本质以及与代表美国工业的其他900家公司和组织相比,医院所提供的员工健康领导力的程度。医院可能通过所提供服务的数量营造出领导的表象,但在这些服务背后的理由以及进一步发展的财务承诺方面可能会出现问题。