Getz W L, Fujita B N, Allen D
Am J Community Psychol. 1975 Jun;3(2):135-44. doi: 10.1007/BF00877788.
Single-session crisis services by paraprofessionals (graduate students and community volunteers) in the emergency room of a community hospital were offered to 293 clients. These clients were followed-up 6 to 12 months after their last contact and asked about: (1) the effectiveness of the service, (2) their use of referrals, (3) the major source of change in their crisis situation, and (4) their rating of improvement for their presenting problem. There were 104 clients who completed the follow-up. The results support the interpretation that timely intervention by paraprofessionals may have long-lasting results in specific problem areas. A model emphasizing the use of service deliverers as researchers is proposed.
在一家社区医院的急诊室，由准专业人员（研究生和社区志愿者）提供的单次危机服务提供给了293名客户。在他们最后一次接触后的6至12个月对这些客户进行了随访，并询问了以下问题：（1）服务的有效性，（2）他们对转诊的使用情况，（3）其危机状况变化的主要来源，以及（4）他们对所呈现问题改善情况的评分。有104名客户完成了随访。结果支持这样一种解释，即准专业人员的及时干预可能在特定问题领域产生持久的效果。提出了一个强调将服务提供者用作研究人员的模型。
