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时间成为护士与外科医生沟通中关系紧张的催化剂。

Time as a catalyst for tension in nurse-surgeon communication.

作者信息

Espin S L, Lingard L A

机构信息

Toronto General Hospital.

出版信息

AORN J. 2001 Nov;74(5):672-82. doi: 10.1016/s0001-2092(06)61766-3.

Abstract

Carefully studying communication patterns between nurses and surgeons questions popular stereotypes about OR discourse and expands educators' understanding of the factors that motivate team communication, patterns that are habitual among team members, and issues that act as catalysts for tension. This study examines the nature of communication between perioperative nurses and surgeons and identifies patterns and sites of tension. Researchers observed 128 hours of interaction between nurses and surgeons in four surgical divisions at one teaching hospital in Ontario, Canada. Field notes were read, coded, and analyzed independently. Results showed that higher tension in nurse-surgeon communication clusters around particular themes, the most dominant of which is time. Analysis of this theme reveals communication strategies that allow surgeons and nurses to achieve individual goals and support social cohesion among team members.

摘要

仔细研究护士与外科医生之间的沟通模式,对手术室话语中流行的刻板印象提出了质疑,并扩展了教育工作者对推动团队沟通的因素、团队成员间惯常的沟通模式以及引发紧张关系的问题的理解。本研究考察了围手术期护士与外科医生之间沟通的本质,并确定了紧张关系的模式和根源。研究人员在加拿大安大略省一家教学医院的四个外科科室观察了护士与外科医生之间128小时的互动。现场记录由专人独立阅读、编码和分析。结果表明,护士与外科医生沟通中较高的紧张程度集中在特定主题上,其中最主要的主题是时间。对这一主题的分析揭示了一些沟通策略,这些策略使外科医生和护士能够实现个人目标,并支持团队成员之间的社会凝聚力。

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