When a staff member is causing conflict: scapegoat, a management problem or an opportunity for change in culture?
作者信息
Alvarez C A
出版信息
Clin Nurse Spec. 2000 Nov;14(6):260. doi: 10.1097/00002800-200011000-00006.
Abstract
摘要
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When a staff member is causing conflict: scapegoat, a management problem or an opportunity for change in culture?当一名工作人员引发冲突时：是替罪羊、管理问题还是文化变革的契机？
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