Data Strateg Benchmarks. 2002 Feb;6(2):25-7, 17.
A Maine not-for-profit health system views comments from its 54,000 patients as an important source of information about how health care quality can be improved. Submitting comments is as easy as clicking a computer mouse.
缅因州的一个非营利性医疗系统将其5.4万名患者的意见视为改善医疗质量的重要信息来源。提交意见就像点击鼠标一样简单。