Shannon Ray
South Yorkshire Ambulance Service Trust.
Health Serv J. 2002 Feb 28;112(5794):24-8.
An ambulance trust with a deficit of 1 m Pounds in 2000 and poor response times has balanced its books and exceeded response-time targets. A hierarchical, military culture has been changed into a more participative one. Union representatives now sit on the interviewing board for management jobs. These changes have allowed the trust to become more integrated with the NHS as a whole.
一个在2000年出现100万英镑赤字且响应时间不佳的救护车信托机构已经实现了收支平衡，并超过了响应时间目标。一种等级森严的军事文化已转变为更具参与性的文化。工会代表现在加入了管理职位的面试委员会。这些变化使该信托机构能够更好地与整个国民医疗服务体系融合。
