Healthcare Benchmarks Qual Improv. 2002 Jul;1(1):9-11.
Since cultures vary across clinical groups, customization is a must. Addressing concerns of physicians and patients makes e-mail more palatable. Web site offers greater privacy, improves documentation process.
由于不同临床群体的文化存在差异，定制是必不可少的。解决医生和患者的担忧会使电子邮件更易被接受。网站提供了更高的隐私性，改善了文档处理流程。
